The participant from Ontario had submitted a withdrawal request less than two weeks prior to speaking to us. Winnings hadn't been acquired as many as that working day.
A rule that is definitely unfair or predatory can quite possibly be utilized in opposition to gamers to justification not paying out winnings to them. However, we identified only small concerns On this casino when searching for unfair or predatory policies.
Depois bloquearam a minha conta e iniciando um processo de verificação de conta no qual fiquei sem o dinheiro que tinha na casa de apostas (900€).
The player from Portugal has asked for a withdrawal. Sadly, the payment seems to be delayed. Player’s complaint has actually been settled productively.
The player from India asked for a withdrawal before submitting this criticism. Regretably, their winnings haven’t been been given nonetheless. The participant afterwards verified which the withdrawal was processed effectively, therefore we marked this complaint as fixed.
The participant from copyright is suffering from challenges withdrawing his funds because of constrained availability of payment approaches. Participant’s criticism has been resolved effectively.
Check out the clarification of things that we contemplate when calculating the security Index rating of Leon Casino. The Safety Index is the principle metric we use to explain the trustworthiness, fairness, and good quality of all online casinos in our database.
The participant from Greece has requested a withdrawal below two weeks previous to distributing this grievance. The payment hasn’t been processed nevertheless. The participant later on confirmed which the withdrawal was processed productively, hence we marked this complaint as solved.
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The participant from India is dissatisfied since He's unable to play until LEON Ambassador Search eventually the casino approved his paperwork. He submitted them months back, but his account nonetheless hasn't been verified. Participant’s grievance has actually been resolved effectively.
The player from Germany described that the casino unjustifiably shut their account because of a gradual response. The participant had previously completed the verification course of action but was regularly questioned for additional paperwork. The Complaints Crew intervened, and following communication While using the casino, it was clarified the participant did not respond to a online video verification request inside the delivered 7-day interval.
The player from Greece has a concern with a selected game on Leon Casino. Soon after betting about two hundred euros on 'Increase of Olympus' and 'Rise of Olympus 100', he didn't obtain any winnings. We’ve shut this criticism According to the player’s explicit request.
It's inevitable that players often attain precisely this quantity, but then have nothing remaining of their account. Even though the gaming exciting was constructive, this represents a economic defeat for your player.
The player from India deposited 90k working with UPI. The payment was productive but it really wasn't credited to her casino account. Immediately after making contact with help, they just mentioned that they are investigating the issue. The player stopped responding to our queries and feedback, so we rejected the complaint.